PRIVACY POLICY 

LES MONDES D’AILLEURS

This Privacy Policy aims to inform users of the website https://lesmondesdailleurs.com about how their personal data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable data protection laws.

1. WHO WE ARE

The website https://lesmondesdailleurs.com is operated by:

SAS LES MONDES D’AILLEURS
Registered office: 6 Allée Emilie du Châtelet, 14123 Ifs, France
SIREN number: 939 761 573
Contact email: contact@lesmondesdailleurs.com

The data controller is SAS LES MONDES D’AILLEURS.

2. PERSONAL DATA COLLECTED

When using the website and making reservations, we may collect the following personal data:

  • First and last name

  • Email address

  • Phone number

  • Reservation details (date, number of players, selected room)

  • Browsing data (cookies, IP address, anonymized statistics)

This data is collected only when users voluntarily provide it.

3. ONLINE BOOKING SYSTEM

Online bookings are managed through an external booking service provider (4Escape).

The data collected during the booking process is necessary for:

  • managing reservations,

  • invoicing,

  • communicating with customers.

This data is hosted and processed by the booking service provider in accordance with its own privacy policy, which is available during the booking validation process.
SAS LES MONDES D’AILLEURS does not store any banking or payment data.

4. NEWSLETTER AND MARKETING COMMUNICATIONS

Users may choose to subscribe to the newsletter when making a reservation or via a dedicated form.
Subscription is based on the user’s explicit consent.

Emails sent may include:

  • news and updates,

  • commercial information,

  • promotional offers.

Each email contains an unsubscribe link, allowing users to opt out at any time. Email addresses are never shared with third parties for commercial purposes.

5. EMBEDDED CONTENT FROM OTHER WEBSITES

Some pages of the website may include embedded content (videos, maps, social media content, etc.). Embedded content from other websites behaves in the same way as if the user visited those websites directly. These third-party websites may: 

  • collect data,

  • use cookies,

  • track user interactions.

SAS LES MONDES D’AILLEURS has no control over these external data processing activities.

6. COOKIES

a) Definition

A cookie is a small file stored on the user’s device that allows analysis of browsing behavior or enables certain website functionalities.

b) Cookies used

The website may use:

  • Strictly necessary cookies: required for website operation and online booking

  • Audience measurement cookies (e.g. Google Analytics) for statistical purposes

  • Third-party cookies related to external services

Upon first visit, a cookie banner allows users to:

  • accept cookies,

  • refuse cookies,

  • customize cookie preferences.

Consent is stored for a maximum period of 12 months.

7. LEGAL BASIS FOR DATA PROCESSING

Personal data processing is based on:

  • performance of a contract (booking a session),

  • user consent (newsletter, non-essential cookies),

  • legitimate interest (website security, fraud and abuse prevention).

8. DATA RETENTION PERIOD

Personal data is retained:

  • for the duration necessary to manage the commercial relationship,

  • then archived or deleted in accordance with legal obligations.

Data used for commercial purposes is retained for a maximum of 3 years after the last contact.

9. USER RIGHTS

In accordance with the GDPR, users have the following rights:

  • right of access,

  • right to rectification,

  • right to erasure,

  • right to restriction of processing,

  • right to object,

  • right to data portability.

Requests may be sent by email to: contact@lesmondesdailleurs.com. A response will be provided within a maximum of 30 days. Users may also lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

10. PHOTOS AND VIDEOS

Photos may be taken before or after game sessions for communication purposes.
Users may object to the use of their image:

  • on site,

  • or by contacting the organizer by email.

11. DATA SECURITY

SAS LES MONDES D’AILLEURS implements appropriate technical and organizational measures to protect personal data, including:

  • secure access controls,

  • secure hosting,

  • restricted access to data.

12. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be modified at any time to ensure compliance with applicable regulations. The version in force is the one published on the website at the time of browsing.